Quality Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Qualtiy Leadership

• Lead and manage the quality assurance team, providing direction, training, and support.
• Develop and implement quality assurance policies and procedures to ensure consistent product quality.
• Foster a culture of continuous improvement and quality awareness throughout the organization.

Qualtiy Control

• Daily Gemba Walks – Perform quality audits /walk through on floor to ensure quality standards and standard conditions are met.
• Ensure all quality control activities are documented and comply with industry standards and customer specifications.
• Investigate and resolve quality-related issues, implementing corrective and preventive actions as necessary.
• Reviewing blueprints and specifications to compare produced goods.
• Recording inspection results by completing reports, summarizing re-works and wastes and inputting data into quality database
• Coordinate dimensional layouts or perform PPAP with measuring instruments, including CMM programming.
• Keeping measurement equipment operating accurately by following calibration requirements and calling for repairs.

Documentation & Compliance

• Maintain and manage quality documentation, including control plans, inspection records, and non-conformance reports.
• Responsible for sending annual compliance documents to customers.
• Ensure compliance with ISO 9001:2008, ISO 13485:20016 and other relevant industry standards.
• Prepare for and participate in internal and external audits.

Customer Focus

• Serve as the primary point of contact for customer quality concerns and complaints.
• Work closely with customers to understand their quality requirements and ensure their satisfaction.
• Conduct root cause analysis and implement corrective actions to address customer issues.
• Coordinate PPAP submittal with customers.

Training & Development

• Develop and deliver training programs for employees on quality standards, procedures, and best practices.
• Stay up to date with industry trends and advancements in quality management.
• Department annual performance reviews.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Associate or bachelor’s degree, or the equivalent in work experience.
• 2–5 years of previous experience in managing a Quality Department.
• 1–3 Years or previous experience in Injection Molding.
• Must have PPAP and CMM experience.
• Ability to read Blueprints.
• Must have the ability to read and interpret documents such as customer prints, safety rules, written instructions, and operating procedures.
• Excellent written and verbal communication skills.
• Good problem-solving and organizational skills.
• Knowledge of Micro-Vu Vision System is a plus.
• Ability to speak and understand Spanish a plus.

This position offers a competitive salary commensurate with experience, along with benefits such as health insurance, retirement plans, and opportunities for professional development. If you are a dedicated Quality Manager looking to make a significant impact in ensuring product quality and compliance, we encourage you to apply.